Shipping & Delivery
How long does delivery take?
Shipping time: Generally 5-7 days by FedEx/DHL.
USA: 5-8 business days
International: 10-20 business days
How much does shipping cost?
FREE SHIPPING OVER $599.99*
We offer fast, America wide Free Shipping for orders over $599.99. Capped shipping costs of $19.99 may apply for orders which do not qualify for our free shipping rate.
SAME DAY PROCESSING*
Free Shipping orders placed before 2:00pm weekdays will be eligible for our 'Same Day Processing'.
Excludes Sale & Promotional events.
Note: Same day processing is NOT same day delivery, standard delivery times still apply
How are the products packaged?
The works are packaged by Floaland and follow a standardised packaging process.
Ships in a cardboard box
Item will ship flat in a sturdy, well-protected cardboard box. We ensure products are shipped according to our very high standards. Expect your products to arrive with plenty of support packaged in to make its journey as safe as possible as it travels from Floaland to your home.
Who takes care of the delivery?
Depending on the destination and the size of the produts, we use delivery companies such as FedEx, DHL or TNT, or specialist products delivery companies.
Which countries do you deliver to?
We deliver everywhere, or in any case all countries that our delivery companies operate in! Any concerns? Do not hesitate to contact us, as we will be able to find a solution for delivery – even if you live on a desert island!
Is the delivery of the products insured?
Absolutely! Floaland organises and insures the transport of the products. You have nothing to worry about and there are no hidden costs.
If I buy several products, will they be delivered at the same time?
They may be delivered at the same time (under normal circumstances).
Can I get products delivered to a different country or to a different person?
We will deliver to the address you gave on your order. Generally we set the delivery date with the person who will receive the products and whose name you gave. If it’s a surprise or a present, let us know!
Do I need to be there to sign for it?
Nope! If you're not home, the driver will leave your package at the door, inside your mailbox, or with your doorman.
